The staff is just amazing! Everyone took the time to make sure I was OK. They talked me through as I was getting my braces on. They made me feel comfortable. A staff member asked me if it was OK for a boy to watch as I got my braces on because he was so nervous- that is CARING! Dr. Pachter is AMAZING! He made sure I was OK before I left; he came over to me as my mom was checking out to be sure everything was good. What a GREAT place! Thank you ~MSA